DA 194 Dental Office Procedures

Using Eaglesoft dental software, this course provides hands-on learning for appointment planning/scheduling, patient records, treatment plans and billing. Students learn telephone skills, marketing, and management of supply inventory.

Credits

2

Prerequisite

Admission to the Dental Assisting program

Course Learning Outcomes

Upon successful completion of this course, the student will be able to:

1. Chart clinical findings using digital software

2. Accurately record electronic treatment notes

3. Schedule appointments electronically

4. Utilize appropriate telephone skills and etiquette

5. Prepare pretreatment estimates and Insurance forms

6. Manage patient records appropriately

7. Manage recall appointment systems

8. Utilize marketing techniques in dentistry

9. Manage supply inventory