Cost
Estimated Cost: $ 5,048
- Resident Tuition: $ 3,339*
- Technology Fees: $ 312
- General Student Fees: $ 407**
- On Line Course Fee: $ 240
- Books / Course Materials: $ 750 (Some courses use Open Educational Resources (OER), which are free or low-cost materials)
Costs provided are estimates only. Learn more and view current tuition and fee information at https://www.lanecc.edu/costs-admission/tuition-fees-and-payments/credit-tuition
*Resident tuition is based on all program requirements (general education, core, directed electives).
**General Student fees are paid once each term, depending on whether you are taking classes on Main Campus, or at one of the outreach centers or by distance learning.
***Any special info about program costs or expenses.
****This is the total of all the differential fees attached to the courses in this program.
Program Learning Outcomes
Students who complete this program will be able to:
PLO 1 - Apply basic and transferable computer skills in common software tools such as Microsoft Word and Excel
PLO 2 - Engage in culturally appropriate communication and interpersonal skills needed to work in an office or customer facing environment
PLO 3 - Demonstrate basic awareness of the specific office climate, culture, and vocabulary relevant to unique career area choice
Program Requirements
Program Core Courses
Computer Skills
Complete 3 of the following:
| CIS 101 | Computer Fundamentals | 4 |
| | Or | |
| CS 120 | Concepts of Computing: Information Processing | 4 |
| | | |
| BT 120 | MS WORD for Business | 4 |
| BT 123 | MS EXCEL for Business | 4 |
Communication
Complete 1 of the following:
Cultural and Community Awareness
Complete 1 of the following:
| COMM 115 | Introduction to Intercultural Communication | 4 |
| COMM 220 | Communication, Gender and Culture | 4 |
| ED 258 | Multicultural Education | 3 |
| ES 101 | Historical Racial and Ethnic Issues | 4 |
| ES 102 | Contemporary Racial and Ethnic Issues | 4 |
| ES 254 | Introduction to Chicanx/Latinx Studies | 4 |
| ES 251 | Introduction to African-American Studies | 4 |
| ES 224 | Black Male Studies: Lies, Literature, and Legacy | 4 |
| ES 256 | Introduction to Native American Studies | 4 |
| ES 244 | Native American Leadership 1: Building Leadership Through Indigenous Oratory | 4 |
| SLD 101 | Native Circles: It's Your Life | 3 |
| SLD 103 | Post-Racial America: Challenges & Opportunities | 4 |
| SLD 108 | Puertas Abiertas Éxito | 2 |
| SLD 113 | Chicano/Latino Leadership 3: Affirmative & Resistance | 4 |
| SLD 121 | African American Leadership: History, Philosophy, & Practice | 4 |
Office Environments
Choose from the three Office Environments Areas and complete 1 course:
1. General/Customer Service
Complete 1 of the following:
| BT 181 | Customer Service | 4 |
| CG 203 | Human Relations at Work | 1-3 |
| COMM 130 | Business and Professional Communication | 4 |
2. Community/Social
Complete 1 of the following:
| HS 201 | Introduction to Human Services | 3 |
Note: any Human Services (HS) and Communication (COMM listed in this program) may be substituted per faculty permission; courses cannot double-dip
3. Medical Reception/Patient Access
Complete 1 of the following:
| HP 100 | Medical Terminology 1 | 3 |
| HP 110 | Health Office Procedures | 3 |
Note: only one is required, however, both courses are recommended
Notes